100 Days into Support at Home: Lessons, gaps, and a path forward for providers (WEBINAR)
Support at Home has now been live for 100 days. Some providers are claiming smoothly, while others are still experiencing delays, confusion and system limitations. In this session, we’ll take a practical look at what we’ve learned so far – from claiming workflows and vendor readiness, to common pitfalls and the upcoming pressure around statements.
📅 Date: 12 March, 2026
🕒 Time: 2pm (AEDT)
Key Takeaways:
- A clear understanding of where claiming issues break down
- Insight into what’s working well across the sector
- A practical checklist to assess whether your systems and workflows are Support at Home ready
- Guidance on what to prioritise next to protect cash flow and operational stability
Whether you’re confident in your current setup or still working through challenges, this session will help you spot the gaps and focus on what matters next. Book your spot today!
Panellists:
Amir Hosseini
quickclaim cofounder
Amir will cover the technical realities: what has to be working for claiming to be stable, where integrations are falling short, and what providers should be asking their software vendors right now.
Luke Benson
Aged Care expert & Blue Bike consultant
Luke works across the sector and sees first-hand where claiming is holding up and where it isn’t. He’ll bring a practical, cross-provider view of what’s driving friction, and what SaH-ready systems possess.
Cara Sinclair
Rise Network Financial Systems Controller
Cara brings a provider’s perspective that few can match. She navigated the shift to itemised NDIS billing before Support at Home even launched – and that experience has positioned Rise well. She’ll share what that journey looked like, what stable claiming looks like in practice, and what she’d tell other finance leaders who are working through the gaps.
