For national NDIS provider Nextt, claiming payments meant a tedious manual process resulting in rejected claims, negatively impacting cashflow and creating endless frustration for their finance team.

The implementation of quickclaim’s automation has allowed Nextt to streamline their claims, payments and invoicing, through seamless integration with their current management software. No longer relying on manual data entry the business has been transformed, now running their finance on auto-pilot.

Relying on manually-created spreadsheets made tracking rejected claims virtually impossible each fortnight. It was also very difficult for the Accounts Payable team to keep claim information accurate and relevant. There was no snapshot or accurate reports quickly available on-hand.

Time was wasted chasing rejected claims and tracking these impacts on cashflow. Nextt support 700 clients nationally and employ over 1000 staff- if these types of problems continued the potential for impact on service delivery was very real, not to mention the continued workload on their accounts team.

Creating tedious bulk import files for submission through the NDIS portal (and working through the subsequent response files) was a problem Nextt needed to solve if they were to continue delivering high-quality supports.

CEO Mark Mulder suggests that the biggest impact of implementing quickclaim has been on the company’s cashflow.

“It’s really helped our business stay on top of and keep a grasp on our rejections and our cumulative rejections, help us manage those down; improve our claiming and cashflow.” quickclaim is an official NDIA partner offering an auto-pilot solution that automates your financial operations. No more missed payments, no more errors, and faster payments for providers. The major benefits of quickclaim include:

How has quickclaim transformed the business? The new-found efficiency has allowed Nextt’s finance team to save time, save money, and streamline efficiencies to a point they’d never experienced in their financial management. The automated system now tracks all their NDIS claims and rejections, and gives them up to date information with the system’s intuitive user-friendly dashboard.

As expiring NDIS plans are transitioned to the new system, we are working to ensure our integrations improve your claims efficiency via the new my NDIS provider portal. By automating your finance and increasing claim frequency (ie. daily), uncertainty around client budget allocation and missed payments can be effectively managed and quickly flagged for action as required.

quickclaim is an official NDIS Digital Partner, meaning we've implemented the highest security standards so you can relax knowing your business and data is in safe hands.

If you’d like a demo or further information about how quickclaim can help your business, please get in touch today.