If you’re an NDIS provider who also delivers aged care services, you already know the billing complexity that comes with it. Two funding bodies, two sets of rules, two separate workflows and clients who sit across both systems at once.
A piece published this week in Australian Ageing Agenda put a number on something we see every day. Thousands of Australians sit across both systems simultaneously: NDIS participants approaching 65, younger people in residential aged care who are NDIS-eligible, and older Australians drawing on both schemes at the same time. For providers working with any of these groups, the July 2026 NDIS reforms add another layer of urgency to a problem that already exists.
What’s changing in July 2026
Both schemes will see additional rules and regulations brought in for the new financial year. The reforms introduce new NDIS budget categories, tighter rules around what can be claimed and where, a new IT platform for submitting claims and stricter invoicing standards from plan managers. There’s also the idea of capped pricing that’s going to radically change how Support at Home claims are calculated.
For providers already moving between Support at Home and NDIS billing, this means more detailed documentation, more specific service descriptions and less room for ambiguity.
Claiming a service against the wrong funding stream can trigger audit queries, payment clawbacks or compliance action. The cost of a billing error isn’t just administrative. It hits cashflow.
If you’re already operating across both schemes
The biggest operational headache we hear about isn’t the claiming itself. It’s the fact that providers are managing two completely separate billing workflows – one for Services Australia and one for the NDIS, with limited visibility across both. Claims get missed, reconciliation takes hours and participant statements don’t add up.
It doesn’t have to work that way. quickclaim runs both schemes through a single system.
One platform for claiming, invoicing and participant statements across Support at Home and the NDIS, with every claim tracked, validated and reconciled regardless of which funding stream it comes from.
You could be managing ten schemes on one platform if you needed to. The point is consolidation: less complexity, fewer gaps, better cashflow.
If you’re an NDIS provider thinking about adding aged care
The gap is smaller than it looks. The core of what you already do – managing funded supports, submitting claims, reconciling budgets and keeping participants informed – maps closely to what Support at Home requires. The funding body is different and there are regulatory differences to navigate, but the operational logic is familiar.
The providers who find the transition hardest are those who try to run aged care billing separately from their existing NDIS workflows. quickclaim removes that barrier. Because it was built for both schemes from the ground up, adding aged care services means using the same platform you’re already on.
One system. That’s all it takes.
quickclaim started in the NDIS space, helping over 50 providers process more than $1.8 billion in claims. We know the funding environment inside out. When Support at Home launched, we built for that too. Now we’re delivering seamless claiming, invoicing and participant statements across both schemes.
The providers who’ll manage them best are the ones who’ve stopped running two systems where one will do.
If you want to talk through how quickclaim handles dual-scheme billing, get in touch.
