No. Only the failed line items should be resubmitted. The successful rows in the original bulk submission have already been processed and paid — including them again in a corrective upload risks creating duplicate claims.
What to do instead
- Download the results file and identify only the rows marked as failed.
- Correct those rows in a new CSV file, keeping the same Claim Reference number where possible.
- Include only the corrected rows in the new upload — leave out everything that already succeeded.
- Upload the smaller, corrected file through the bulk upload function.
Why does resubmitting the whole batch cause problems?
Rows that already succeeded and were paid don’t need — and shouldn’t receive — a second submission. Resubmitting them alongside the genuine corrections creates duplicate payment requests for claims that are already resolved, which then requires its own cleanup.
